VWR offers four different types of support for product questions, customer service questions, and website questions. Contact information for each support option is listed below:
VWR Technical Product Support
- One Source for all your VWR product technical questions
- Committed to provide you with real-time response and proven industry solutions
- Timely, expert assistance from our experienced Technical Resource Center staff
- Contact VWR Technical Product Support:
Phone: 1-888-VWR-LINE (1-888-897-5463) 7:00 a.m. to 7:00 p.m. (EST)
- Support for orders, your account, services that VWR offers, and any other related questions
- Receive a timely response from a VWR Customer Service Representative
- Contact VWR Customer Service:
Phone: 1-800-932-5000 7:30 a.m. to 7:00 p.m. (EST)
Online: Contact Us
- One source for all your Equipment Services needs.
- From installation, warranty, calibration/validation, maintenance and repair
- Committed to providing you with real-time response and proven industry solutions
- Contact us for all your equipment services requirement
Inquiries around our
- Lab & Production services
- Clinical services
- Procurement & sourcing services (MarketSource)
- Digital solutions
Please Email: firstname.lastname@example.org
VWR Web & B2B Integration Support
- Support for web site features, error messages, custom integrations
- Receive expert assistance from our web support team
- Contact VWR Web & B2B Integration Support:
Online: Help Center
- On select pages, when you're logged into VWR.com, you'll see a "Live Chat" icon in the upper right corner of your browser window
- This feature is available on ordering pages, information request pages, and many VWR Collection product pages from 7:00 a.m. to 11:00 p.m. Monday–Friday and 7:00 a.m. to 7:00 p.m. Friday (EST).
- A live "Live Chat" agent from the appropriate VWR support team will be available to provide immediate answers to any of your questions
- "Live Chat" is ready to help — give it a try today!
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